These Terms & Conditions ("Terms") apply to the website
and online activities of Samvedna Connecting Souls,
a registered trust based in Rishikesh, Uttarakhand, India.
By accessing or using this website, submitting information,
making a donation or contribution, or otherwise interacting
with the services provided through this website, you agree
to these Terms to the extent applicable to your interaction.
1. Acceptance of Terms
By accessing, browsing or using this website, you acknowledge
that you have read and understood these Terms and agree to
use the website in accordance with them and with applicable law.
If you do not agree with these Terms, you should discontinue
use of the website and should not use its online donation,
contribution or participation facilities.
2. About Samvedna Connecting Souls
Samvedna Connecting Souls is a registered trust based in
Rishikesh, Uttarakhand, India. Our work focuses on community
development and social initiatives including education,
skills and self-reliance, women empowerment, well-being,
community support and environmental activities.
Information about our programmes, activities, impact,
partnerships and ways to support our work is provided
through this website for general information and
participation purposes.
3. Use of This Website
You agree to use this website only for lawful purposes.
You must not use the website in a manner that may damage,
disable, interfere with or compromise the website, its
systems, its users or Samvedna Connecting Souls.
You must not knowingly:
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Provide false, fraudulent or misleading information.
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Attempt to gain unauthorised access to the website,
server, accounts or connected systems.
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Introduce malicious software, harmful code or other
material intended to disrupt the website.
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Use the website for unlawful, abusive, fraudulent
or unauthorised purposes.
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Misrepresent your identity or your relationship
with Samvedna Connecting Souls.
4. Donations & Contributions
Donations and voluntary contributions made to Samvedna
Connecting Souls are intended to support our charitable,
social, educational, community, environmental and
organisational activities.
When making a contribution, you are responsible for
providing accurate information and for ensuring that
you are authorised to use the selected payment method.
Unless a specific campaign or purpose expressly states
otherwise, contributions may be applied towards the
programmes, activities and legitimate operational needs
of Samvedna Connecting Souls in furtherance of its
objectives.
Where a donation is made for a specific cause or
programme, Samvedna will make reasonable efforts to
apply the contribution towards that stated purpose.
If circumstances make the exact use impracticable,
the organisation may communicate with the donor or
apply the contribution to a closely related charitable
purpose, subject to applicable requirements.
5. Online Payments
Online payments may be facilitated through third-party
payment service providers, including
Razorpay, and through associated banking
or payment networks.
By choosing an online payment method, you may also be
subject to the terms, policies and procedures of the
relevant payment service provider, bank, card network,
UPI service or other payment participant.
Samvedna Connecting Souls does not control the technical
operation of independent payment networks and cannot
guarantee that every attempted transaction will be
successfully authorised or completed.
A payment may fail, remain pending or be reversed because
of circumstances including bank decline, network failure,
incorrect information, payment gateway error or other
reasons outside our reasonable control.
You should not disclose your card PIN, CVV, UPI PIN,
internet-banking password, OTP or other confidential
banking credentials directly to Samvedna personnel.
6. Payment Confirmation, Receipts & Records
Where applicable, Samvedna may maintain records relating
to donations and contributions, including donor details,
transaction references, contribution amounts and payment
status.
A successful message displayed by a payment gateway does
not by itself override the final transaction status
recorded by the payment processor or banking network.
If your account has been debited but you do not receive
confirmation, please contact us with the relevant
transaction reference so that the payment status can
be checked.
Donation acknowledgements, receipts or tax-related
documents, where applicable and legally available,
may require correct donor information and may be subject
to applicable statutory requirements.
7. Refunds & Cancellations
Donations and voluntary contributions are generally
intended to be final once successfully processed.
However, certain exceptional circumstances may be
reviewed in accordance with our
Refund & Cancellation Policy.
Examples may include an accidental duplicate transaction,
an incorrect amount entered by the donor, an unauthorised
transaction reported to us, or another genuine payment
error that can reasonably be verified.
Submission of a refund request does not automatically
guarantee approval. Each eligible request may be reviewed
based on the transaction circumstances, supporting
information, applicable law and payment-provider
requirements.
Please refer to our
Refund & Cancellation Policy
for further information.
8. Programmes, Activities & Events
Information about programmes, activities, events,
schedules and community initiatives is provided in
good faith based on information available at the time
of publication.
Dates, locations, schedules, programme formats or other
arrangements may occasionally change because of
operational, community, weather, safety, availability
or other circumstances.
Where appropriate, Samvedna may update participants
about significant changes through the contact information
provided by them.
9. Volunteers, Coordinators & Community Participation
Submission of a volunteer, coordinator or participation
enquiry does not automatically create employment,
appointment, membership, partnership or any other
contractual relationship with Samvedna Connecting Souls.
Participation may depend on programme requirements,
availability, suitability, verification, communication,
conduct expectations and other relevant considerations.
Volunteers and participants are expected to act
respectfully and responsibly towards beneficiaries,
children, community members, staff, other volunteers
and partner organisations.
Samvedna reserves the right to decline, discontinue
or restrict participation where reasonably necessary
for safety, conduct, programme integrity or the interests
of the communities with whom we work.
10. CSR & Institutional Partnerships
Information on this website regarding CSR,
institutional partnerships or collaboration opportunities
is provided for general information and enquiry purposes.
A partnership is not considered final merely because
an enquiry, proposal, discussion or online communication
has taken place.
Specific CSR projects, funding arrangements,
responsibilities, deliverables, reporting requirements
and other conditions may be governed by separate written
proposals, agreements or documentation agreed between
the relevant parties.
11. Website Content & Intellectual Property
Unless otherwise stated, the Samvedna Connecting Souls
name, website text, original graphics, designs, programme
material, photographs, videos, reports and other original
content published by Samvedna may be protected by
applicable intellectual-property rights.
Website content may be viewed and shared for genuine
informational and non-commercial purposes with
appropriate acknowledgement, where permitted.
Content must not be copied, altered, commercially
exploited, falsely attributed or presented in a way
that suggests an unauthorised partnership, endorsement
or association with Samvedna Connecting Souls.
Certain photographs, references, logos or other materials
may belong to third parties and remain subject to the
rights of their respective owners.
12. Third-Party Links & Services
This website may contain links to payment gateways,
social-media platforms, partner websites or other
third-party services.
These external services are independently operated.
Their availability, content, security, privacy practices
and terms are governed by their respective operators.
The presence of an external link does not automatically
mean that Samvedna controls or assumes responsibility
for the external website or service.
13. Disclaimer & Limitation of Liability
We make reasonable efforts to keep information on this
website accurate and current. However, website information
is provided for general informational purposes and may
occasionally contain errors, omissions or outdated details.
To the extent permitted by applicable law, Samvedna
Connecting Souls will not be responsible for losses
arising solely from circumstances beyond its reasonable
control, including third-party payment-system failures,
internet interruptions, unauthorised third-party activity
or independent external websites.
Nothing in these Terms is intended to exclude or limit
any responsibility or right that cannot lawfully be
excluded or limited under applicable law.
14. Privacy & Personal Information
Personal information provided through this website is
handled in accordance with our Privacy Policy and
applicable requirements.
Information relating to enquiries, donations,
volunteering, partnerships and other interactions may
be collected and used for the purposes described in
that policy.
Please review our
Privacy Policy
for more information.
15. Applicable Law & Jurisdiction
These Terms are governed by the applicable laws of India.
Subject to any mandatory rights or procedures provided
under applicable law, disputes relating to the use of
this website or these Terms shall be subject to the
jurisdiction of the competent courts applicable to
Samvedna Connecting Souls in Uttarakhand, India.
16. Changes to These Terms
Samvedna Connecting Souls may revise these Terms from
time to time to reflect changes in our website,
programmes, payment arrangements, policies, operational
practices or applicable requirements.
The latest version will be published on this page with
an updated revision date. Continued use of the website
after publication of updated Terms will be subject to
the revised Terms.
